The True Nature of Trust - How to Build Trust - The Predictability Challenge
I trust no one, not even myself
Objectively, I feel more trusted by Amazon than by my own company: it takes me much less effort to start transacting with them
To play together, trust is crucial and it can only be built on the job. Working together, each of us listening to others is the best way to build trust
It’s impossible to play staying “outside”.
HR ask for trust under the form of delivering against promises, but what is the value of promises in an uncertain world?
The best way to find out if you can trust somebody is to trust them
Trust could be considered as an alternative to today’s “coercion” management
Trust is closely related to predictability: The more predictable, the more trustable
Reduce the uncertainty of your behaviour if you wish to be trusted
BUT Power imposes some level of uncertainty in your behaviour
Building trust is an arbitration between uncertainty and predictability of your behaviour. Ethic also is about predictability
Building trust in a team means deciding together what the rules are
Confidence (Trust) = Cum (with) Fides (Faith - The greater goal)
Trust necessitate 2 people PLUS a cause (Something greater than us)
I can only be trusted by people I trust
Self-confidence (Trust) is a starting point.
DECODING by the sociologisT
& THE PHILOSOPHER
I find your lack of faith disturbing
Trust is the basis of economic development
Trust reduces the costs of transactions, and contributes to boosting innovation
Taxi receipt: Does your company trust more a taxi driver in Cairo than yourself?
Trust and they will trust you: This necessitates to give -up control.
Becoming more predictable: Explain your decisions,
Set up a clear doctrine (Principles of action)
Need for a ‘Greater than us’:
Make the WHY (purpose)
& the Intent visible